Cookies Policy

With this policy, the société anonyme under the name “NRG SUPPLY AND TRADING SINGLE-MEMBER ENERGY SOCIETE ANONYME” and the distinctive title “NRG SUPPLY AND TRADING S.A.”, which has its primary place of business in Amaroussion Attica, at the junction of 168 Kifissias Avenue and Sofokleous street, with VAT number 998102480, Athens Société Anonyme Tax Office (“FAE Athinon”), informs you about the cookies and similar technologies it uses when you access and browse the website www.nrg.gr, the website https://drive.nrgincharge.gr/ and the “mynrg” application (https://www.mynrg.gr).

Cookies are small text files that are sent to your device when you visit a website. Cookies are then sent to the originating website on each subsequent visit or to another website that recognizes this cookie. Cookies act as memory on a website, allowing that website to remember your device on subsequent visits. Cookies can also remember your preferences, improve your user experience, and tailor the ads you see to your interests. Similar technology is used by pixels, which are a piece of code (script) that is placed in the website’s code and collects data during the visitor’s browsing for the purpose of optimizing ads.

Cookies are unique to each web browser (e.g., Google Chrome, Mozilla Firefox, Internet Explorer, Opera, etc.)

For more information about cookies, including how to see cookies set on your device and how to manage and delete them, visit www.aboutcookies.org and www.youronlinechoices.eu.

We use cookies for the smooth operation of our website and the mynrg application, to analyze our traffic, to personalize content and ads, as well as to provide social media features. In addition, we share information about how you use our website with social media, advertising and analytics partners, who may combine it with other information you have provided to them or they have collected in connection with your use of their services.

We may store cookies on your device, as long as they are strictly necessary for the operation of this website and/or application. For all other types of cookies we need your permission, which you may provide to us in total or for some categories of cookies.

Cookies make it easier for you to browse the various websites, remember your preferences and improve user experience overall. They also make sure that the promotions and ads you see online are more relevant to your interests. They do not personally identify the user, only the device used, through a randomly generated identifier.

a) Strictly necessary cookies
These cookies are responsible for basic functions of our website and application. They are necessary to be able to browse the website www.nrg.gr, the website https://drive.nrgincharge.gr/ and the “mynrg” application (https://www.mynrg.gr), as well as to have access to the secure sections of the websites. The provision of the basic online services of the website and/or the application is not possible without some of these cookies.

b) Functionality cookies
These cookies enable the provision of enhanced features and personalization, such as video and live chat. They may be set by us or by third-party service providers whose services we have added to our web pages. If you do not allow these cookies, some or all of these features may not work properly.

c) Statistical analysis and performance cookies
These cookies collect information about how you use our website and/or our application, such as the website from which your visit originated, the web pages you visit most often, the browser you use, etc. We use them to analyze traffic and improve the performance of our website and/or application. They collect aggregated, anonymous statistical information, which cannot lead to the identification of the visitor.

We use Google Analytics to track traffic and improve our website and application. Google Analytics uses cookies to store certain information, such as the duration of the visit to the website, the browser used, the location from which the visit originated and the frequency of visits. In order to access this data, we allow Google Analytics to place cookies on the hard drive of the visitor’s computer or other electronic device. The Google Analytics service belongs to the company Google Inc. More information on Google’s data processing policy can be found here, and on the use of cookies in the context of the Analytics service, here. Technical information on Google Analytics cookies is available here.

You have the possibility to completely block the collection of your data through Google Analytics by installing the plugin in your browser:  https://tools.google.com/dlpage/gaoptout

d) Targeting cookies
These cookies use information about your browsing to make ads and offers more relevant and targeted, to limit the number of times a promotion/ad is displayed on your device and to help measure the effectiveness of an advertising/promotional campaign. In addition to our own cookies, cookies from third-party advertising networks are placed on your device on our behalf.

The table below lists the main targeting/advertising cookies that are present on our website.

The link to the privacy policy of the party that produces and manages these cookies appears alongside each “third-party cookie”:
 

In detail, the cookies we use by category are as follows:

Through the application www.mynrg.gr 

Μέσω του site www.nrg.gr 

You may set your browser in such a way so that you are informed about cookie settings which you may decide to accept either individually or in their totality, or block their acceptance in certain cases. Each browser differs in the way it manages cookie settings. This is described in each browser’s help menu, which explains how you can change your cookie settings. Depending on the browser you are using, you may follow the links below:

• Internet Explorer
• Firefox
• Chrome
• Safari
• Opera

Please note that you must adjust the settings separately for each browser and device you use. We also inform you that any restriction of cookies will prevent you from fully using some of our services and will not allow us to improve and personalize your navigation on our website.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Alternatively, you may disable the use of cookies by third parties through the relevant service of the Network Advertising Initiative.

For more information about cookies and similar technologies we use when you visit our website, please contact our company’s Data Protection Officer at  [email protected]

Amaroussion, October 2021